Support & Help Center
My K-Soul is an AI-powered Korean cultural identity experience app. Discover your K-Soul through AI character generation, Five Elements (Ohaeng) analysis, K-Culture quizzes, daily Korean learning, and social features — available in 7 languages.
Yes! Core features are free. Some premium features use Yeopjeon (in-app currency), which you can earn by watching reward ads or purchase directly.
My K-Soul supports 7 languages: Korean (한국어), English, Japanese (日本語), Spanish (Español), Vietnamese (Tiếng Việt), Indonesian (Bahasa Indonesia), and Filipino (Tagalog).
Go to Profile → Settings → Language. The app will automatically update all content to your selected language.
Yeopjeon is the in-app currency inspired by traditional Korean coins. You can earn them through daily rewards, quiz challenges, and watching ads. Use them to unlock premium K-Culture services.
You can request account deletion by emailing support@myksoul.com. All your personal data will be permanently deleted within 30 days.
Try these steps: (1) Update to the latest version, (2) Restart the app, (3) Check your internet connection. If the issue persists, contact us at support@myksoul.com with your device model and a description of the issue.
Have questions or issues? Reach out through the channels below. We'll respond within 24 hours on business days.
Last updated: March 2026
Data We Collect:
How We Protect Your Data:
Third-Party Services:
Data Retention: Your data is retained until you request account deletion.
Data Deletion: Request deletion at support@myksoul.com. Data will be permanently removed within 30 days.
Children's Privacy: My K-Soul is not intended for children under 13. We do not knowingly collect data from children.
By using My K-Soul, you agree to the following:
Developer: Hawks Inc.